Integration Library

Documentation · 1.0

Search practical integration patterns built around SAS Composers and process control.

Explore practical integration patterns based on SAS tooling. Search by application, outcome, category or SAS pattern.

Information: These are reusable patterns and examples. A named application does not automatically mean a prebuilt SAS connector is supplied; API availability and customer-specific configuration must be validated.

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69 scenarios

AFAS→SAS→Microsoft Entra ID
AFAS → Microsoft Entra ID

AFAS employee lifecycle to Microsoft Entra ID

Create, update and disable identities from authoritative AFAS employee and contract data.

Employee lifecycleIntermediateSAS example
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
Visma Youforce→SAS→Microsoft Entra ID
Visma Youforce → Microsoft Entra ID

Youforce joiner-mover-leaver to Entra ID

Translate HR events into identity lifecycle actions, attributes and group decisions.

Employee lifecycleIntermediateSAS example
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
Nmbrs→SAS→Microsoft Entra ID
Nmbrs → Microsoft Entra ID

Nmbrs employee lifecycle to Entra ID

Synchronize starters, movers and leavers from payroll/HR to identity.

Employee lifecycleIntermediateSAS example
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
Workday→SAS→Microsoft Entra ID
Workday → Microsoft Entra ID

Workday worker lifecycle to Entra ID

Use worker and employment changes to govern accounts and access.

Employee lifecycleIntermediateSAS example
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
Personio→SAS→Microsoft Entra ID
Personio → Microsoft Entra ID

Personio lifecycle to Entra ID

Turn employee changes into controlled identity actions.

Employee lifecycleIntermediateSAS example
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
AFAS→SAS→HelloID
AFAS → HelloID

AFAS to HelloID identity provisioning

Feed authoritative HR data into HelloID for downstream identity provisioning.

Identity & AccessIntermediateSAS example
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
Visma Youforce→SAS→HelloID
Visma Youforce → HelloID

Youforce to HelloID provisioning

Use Youforce as HR source for automated identity lifecycle processing.

Identity & AccessIntermediateSAS example
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
HelloID→SAS→TOPdesk logoTOPdesk
HelloID → TOPdesk

HelloID identities to TOPdesk persons

Keep TOPdesk persons aligned with identity lifecycle and employee data.

ITSM & IdentityIntermediateMarketplace-inspired
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
Microsoft Entra ID→SAS→TOPdesk logoTOPdesk
Microsoft Entra ID → TOPdesk

Entra ID users and groups to TOPdesk

Synchronize identity data for requester, operator or access-related service processes.

ITSM & IdentityIntermediateMarketplace-inspired
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
AFAS→SAS→TOPdesk logoTOPdesk
AFAS → TOPdesk

AFAS HR and finance data to TOPdesk

Automate person, department and financial reference data between AFAS and TOPdesk.

Employee lifecycleIntermediateMarketplace-inspired
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
Visma Youforce→SAS→TOPdesk logoTOPdesk
Visma Youforce → TOPdesk

Youforce employees to TOPdesk persons

Keep TOPdesk persons and departments aligned with HR.

Employee lifecycleIntermediateSAS example
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
Nmbrs→SAS→TOPdesk logoTOPdesk
Nmbrs → TOPdesk

Nmbrs employees to TOPdesk persons

Create and update persons from payroll and HR data.

Employee lifecycleIntermediateSAS example
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
Azure DevOps→SAS→TOPdesk logoTOPdesk
Azure DevOps → TOPdesk

Azure DevOps work items to TOPdesk tickets

Synchronize development work and service tickets while preserving ownership and status.

DevOps & ITSMIntermediateMarketplace-inspired
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
Jira→SAS→TOPdesk logoTOPdesk
Jira → TOPdesk

Jira issues to TOPdesk incidents and changes

Coordinate service and development work across Jira and TOPdesk.

DevOps & ITSMIntermediateMarketplace-inspired
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
GitHub→SAS→TOPdesk logoTOPdesk
GitHub → TOPdesk

GitHub issues and deployments to TOPdesk

Create service context from repository issues, releases or deployment events.

DevOps & ITSMIntermediateSAS example
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
Dynatrace→SAS→TOPdesk logoTOPdesk
Dynatrace → TOPdesk

Dynatrace alerts to TOPdesk incidents

Create enriched incidents from performance or availability events.

Monitoring & IncidentIntermediateMarketplace-inspired
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
N-able N-central→SAS→TOPdesk logoTOPdesk
N-able N-central → TOPdesk

N-able N-central device health to TOPdesk

Turn monitoring alerts and device context into actionable service tickets.

MSP service deliveryIntermediateSAS example
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
N-able N-central→SAS→TOPdesk logoTOPdesk
N-able N-central → TOPdesk

N-able devices to TOPdesk assets

Synchronize managed device inventory into service and asset management.

MSP & Asset managementIntermediateSAS example
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
N-able N-central→SAS→ERP
N-able N-central → ERP

N-able customer usage to ERP billing

Transform customer/site/device usage into recurring billing input.

MSP billingIntermediateSAS example
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
Microsoft Intune→SAS→TOPdesk logoTOPdesk
Microsoft Intune → TOPdesk

Intune managed devices to TOPdesk assets

Keep endpoint inventory, ownership and compliance context aligned.

Asset managementIntermediateSAS example
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
Microsoft SCOM→SAS→TOPdesk logoTOPdesk
Microsoft SCOM → TOPdesk

SCOM alerts to TOPdesk incidents

Create and correlate incidents from infrastructure monitoring events.

Monitoring & IncidentIntermediateSAS example
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
SolarWinds→SAS→TOPdesk logoTOPdesk
SolarWinds → TOPdesk

SolarWinds monitoring to TOPdesk

Translate monitoring alerts into prioritized service incidents.

Monitoring & IncidentIntermediateSAS example
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
Lansweeper→SAS→TOPdesk logoTOPdesk
Lansweeper → TOPdesk

Lansweeper assets to TOPdesk assets

Use discovered hardware and software inventory to enrich TOPdesk asset administration.

CMDB & Asset managementIntermediateMarketplace-inspired
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
Lansweeper→SAS→ServiceNow
Lansweeper → ServiceNow

Lansweeper asset intelligence to ServiceNow CMDB

Normalize discovery data before synchronizing CI and asset records.

CMDB & Asset managementIntermediateSAS example
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
Lansweeper→SAS→SAS
Lansweeper → SAS

Lansweeper vulnerabilities to operational control

Combine vulnerability and ownership data into actionable control workflows.

Security & ComplianceIntermediateSAS example
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
GoBright→SAS→TOPdesk logoTOPdesk
GoBright → TOPdesk

GoBright workplace reservations to TOPdesk

Connect desk and room reservations with service and facility processes.

Workplace & FacilitiesIntermediateMarketplace-inspired
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
TOPdesk logoTOPdesk→SAS→Microsoft 365
TOPdesk → Microsoft 365

TOPdesk reservation to Microsoft 365 calendar

Keep service reservations and calendar availability aligned.

Workplace & FacilitiesIntermediateSAS example
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
TOPdesk logoTOPdesk→SAS→Power BI
TOPdesk → Power BI

TOPdesk operational data to Power BI

Prepare service data for management reporting and trend analysis.

Analytics & ReportingIntermediateSAS example
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
TOPdesk logoTOPdesk→SAS→DocuSign
TOPdesk → DocuSign

TOPdesk requests to DocuSign signing

Start signing flows from service requests and return signing status.

Documents & ApprovalIntermediateMarketplace-inspired
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
SAS Forms→SAS→ValidSign
SAS Forms → ValidSign

SAS form to ValidSign document flow

Generate and route documents for signing from structured form input.

Documents & ApprovalIntermediateSAS example
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
Microsoft Teams→SAS→TOPdesk logoTOPdesk
Microsoft Teams → TOPdesk

Teams requests to TOPdesk

Turn structured Teams interactions into service requests and status updates.

CollaborationIntermediateSAS example
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
WhatsApp→SAS→TOPdesk logoTOPdesk
WhatsApp → TOPdesk

WhatsApp conversations to TOPdesk

Capture customer messages and create or enrich service tickets.

OmnichannelIntermediateSAS example
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
Bird→SAS→TOPdesk logoTOPdesk
Bird → TOPdesk

Bird messaging to TOPdesk

Connect SMS and WhatsApp messaging to service workflows.

OmnichannelIntermediateMarketplace-inspired
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
Ebbot AI→SAS→TOPdesk logoTOPdesk
Ebbot AI → TOPdesk

Ebbot AI self-service to TOPdesk

Escalate chatbot conversations into service tickets with conversation context.

AI & ServiceIntermediateMarketplace-inspired
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
Microsoft Copilot→SAS→TOPdesk logoTOPdesk
Microsoft Copilot → TOPdesk

Copilot-assisted service workflow

Use AI-generated summaries or classifications as controlled input for service actions.

AI & ServiceIntermediateMarketplace-inspired
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
Exact Online→SAS→Salesforce
Exact Online → Salesforce

Exact customers to Salesforce accounts

Synchronize customer master data and commercial context.

CRM & FinanceIntermediateSAS example
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
Salesforce→SAS→Exact Online
Salesforce → Exact Online

Salesforce opportunities to Exact orders

Turn won opportunities into controlled ERP order or customer actions.

CRM & FinanceIntermediateSAS example
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
HubSpot→SAS→Exact Online
HubSpot → Exact Online

HubSpot customers to Exact Online

Synchronize customer and deal data into finance processes.

CRM & FinanceIntermediateSAS example
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
SAP→SAS→TOPdesk logoTOPdesk
SAP → TOPdesk

SAP master data to TOPdesk

Expose business units, cost centers or suppliers to service processes.

ERP & ServiceIntermediateSAS example
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
Oracle ERP→SAS→TOPdesk logoTOPdesk
Oracle ERP → TOPdesk

Oracle ERP reference data to TOPdesk

Synchronize suppliers, cost centers and financial references.

ERP & ServiceIntermediateSAS example
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
TOPdesk logoTOPdesk→SAS→Exact Online
TOPdesk → Exact Online

TOPdesk billable services to Exact

Convert service usage or chargeable activities into finance input.

FinanceIntermediateSAS example
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
OpenZaak→SAS→TOPdesk logoTOPdesk
OpenZaak → TOPdesk

OpenZaak cases to TOPdesk service work

Create internal service tasks from zaakgericht werken while preserving case references.

GovernmentIntermediateSAS example
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
Zaaksysteem.nl→SAS→TOPdesk logoTOPdesk
Zaaksysteem.nl → TOPdesk

Zaaksysteem requests to TOPdesk

Route internal or citizen-related service work to the appropriate service team.

GovernmentIntermediateSAS example
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
Centric→SAS→TOPdesk logoTOPdesk
Centric → TOPdesk

Municipal application events to TOPdesk

Connect municipal back-office events with service and operational workflows.

GovernmentIntermediateSAS example
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
PinkRoccade→SAS→TOPdesk logoTOPdesk
PinkRoccade → TOPdesk

PinkRoccade HR or citizen process to TOPdesk

Translate municipal process events into controlled service actions.

GovernmentIntermediateSAS example
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
BRP→SAS→SAS
BRP → SAS

BRP reference validation for service processes

Validate permitted identity/reference attributes before downstream actions.

Government & DataIntermediateSAS example
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
BAG→SAS→SAS
BAG → SAS

BAG address enrichment

Enrich requests or cases with standardized address and location data.

Government & DataIntermediateSAS example
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
Slim Melden→SAS→TOPdesk logoTOPdesk
Slim Melden → TOPdesk

Citizen reports to TOPdesk

Route public-space reports into service workflows with location and category context.

Citizen serviceIntermediateSAS example
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
GIS→SAS→TOPdesk logoTOPdesk
GIS → TOPdesk

GIS work orders to TOPdesk

Connect geographic incidents and field work with service coordination.

Citizen serviceIntermediateSAS example
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
ChipSoft HiX→SAS→TOPdesk logoTOPdesk
ChipSoft HiX → TOPdesk

HiX service events to TOPdesk

Route application/service issues with healthcare context into ITSM workflows.

HealthcareIntermediateSAS example
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
Nedap Ons→SAS→TOPdesk logoTOPdesk
Nedap Ons → TOPdesk

Nedap Ons user lifecycle to TOPdesk

Coordinate care-employee onboarding, access and service tasks.

HealthcareIntermediateSAS example
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
ZorgDomein→SAS→TOPdesk logoTOPdesk
ZorgDomein → TOPdesk

ZorgDomein operational events to TOPdesk

Create controlled service tasks around healthcare referral/support processes.

HealthcareIntermediateSAS example
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
AFAS→SAS→Nedap Ons
AFAS → Nedap Ons

AFAS HR to Nedap Ons user lifecycle

Use HR as authoritative source for care workforce access lifecycle.

Healthcare & IdentityIntermediateSAS example
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
Microsoft Entra ID→SAS→ChipSoft HiX
Microsoft Entra ID → ChipSoft HiX

Entra identity lifecycle to HiX access process

Coordinate identity changes with application access provisioning or review.

Healthcare & IdentityIntermediateSAS example
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
TOPdesk logoTOPdesk→SAS→Medical device inventory
TOPdesk → Medical device inventory

TOPdesk service to medical device inventory

Coordinate service status, ownership and maintenance context for medical assets.

Healthcare & AssetsIntermediateSAS example
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
REST API→SAS→REST API
REST API → REST API

Generic API-to-API synchronization

Connect two REST APIs with validation, transformation, paging and controlled writes.

API & DataBasicSAS example
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
Webhook→SAS→SAS
Webhook → SAS

Webhook-driven automation

Receive an external event and trigger a controlled SAS processing flow.

Event-driven integrationBasicSAS example
SAS patternEndpoint Composer → API Composer / Dataflow Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
CSV / SFTP→SAS→REST API
CSV / SFTP → REST API

Scheduled file-to-API import

Validate and transform scheduled file deliveries before API processing.

MigrationIntermediateSAS example
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
REST API→SAS→Data warehouse
REST API → Data warehouse

Operational API data to analytics

Collect and normalize operational data for reporting or BI.

Analytics & ReportingIntermediateSAS example
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
Supplier portal→SAS→ERP
Supplier portal → ERP

Supplier onboarding to ERP

Validate supplier input, enrich it and create approved master data.

Supplier lifecycleIntermediateSAS example
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
Form→SAS→TOPdesk logoTOPdesk
Form → TOPdesk

Structured intake to TOPdesk

Turn guided form input into a complete service request with routing context.

Intake & ServiceBasicSAS example
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
Monitoring→SAS→SAS
Monitoring → SAS

Expected versus actual control

Compare expected configuration or entitlement with observed operational state.

GovernanceAdvancedSAS example
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
HR→SAS→Identity
HR → Identity

Generic joiner-mover-leaver

Use HR as authoritative source for create, change and disable decisions.

Employee lifecycleBasicSAS example
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
CMDB→SAS→Monitoring
CMDB → Monitoring

Asset context enrichment

Enrich monitoring events with ownership, service and location context.

Monitoring & IncidentIntermediateSAS example
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
ERP→SAS→CRM
ERP → CRM

Customer master synchronization

Keep customer master data consistent across commercial and finance systems.

Master dataIntermediateSAS example
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
Make→SAS→TOPdesk logoTOPdesk
Make → TOPdesk

Make workflow automation around TOPdesk

Orchestrate lightweight cross-app workflows around TOPdesk APIs.

Workflow automationIntermediateMarketplace-inspired
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
TOPdesk logoTOPdesk→SAS→TOPdesk logoTOPdesk
TOPdesk → TOPdesk

Link TOPdesk environments

Forward and synchronize tickets between departments, suppliers or customer environments.

ITSM federationIntermediateMarketplace-inspired
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
Arinto→SAS→TOPdesk logoTOPdesk
Arinto → TOPdesk

Arinto planning to TOPdesk

Synchronize scheduling and planning information with service work.

PlanningIntermediateMarketplace-inspired
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
Insocial→SAS→TOPdesk logoTOPdesk
Insocial → TOPdesk

Customer feedback to TOPdesk

Connect service-experience feedback with follow-up actions.

Customer experienceIntermediateMarketplace-inspired
SAS patternAPI Composer → Dataflow Composer → API Composer
More information
OutcomeRead · Transform · Write
ImplementationValidate authentication, business keys, mappings, error handling and data classification before production use.
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