TOPdesk

Reference ยท

Practical documentation for customers who use SAS with TOPdesk. This hub brings existing operational knowledge and current SAS documentation together.

Connect and configure

Connectors, API access, connection testing and basic configuration.

Tickets and collaboration

Incidents, changes, collaboration and synchronisation patterns.

Triggers and actions

From an event to an action in TOPdesk or another system.

Scheduler

Schedule jobs, execute actions and handle status and errors.

Employee lifecycle

HR or AFAS, identity, Microsoft and TOPdesk in one chain.

Troubleshooting

Logging, connectivity, failed runs and common causes.

View the current version in the wiki