Bestaande component ยท 1.0
Werk en informatie tussen serviceteams laten doorlopen.
Current Collaboration / TCH functionality remains in Qixium. New SAS documentation will follow a released implementation.
De navigatie en paginasamenvatting zijn Nederlands. De technische inhoud op deze pagina is voorlopig nog in het Engels en wordt stapsgewijs vertaald.
TCH and existing collaboration solutions support controlled cooperation between service-management environments. They demonstrate an important SAS pattern: integration is more valuable when communication, ownership, logging, and predictable handling are included.
The current detailed functionality remains in Qixium.
The SAS direction brings collaboration closer to Process Orchestrator through work queues, assignments, approvals, context, escalation, and end-to-end history.