Policy
Profiles, rules, roles, approvals, exceptions and end dates.
SERVICE AUTOMATION SUITEAutomation is not enough.
Automation is not enough.
Know that it is correct.
SAS connects what should exist according to policy, what has been recorded administratively and what actually exists in the systems. Exceptions become visible, manageable and demonstrably resolved.
THREE REALITIES
Individual systems are rarely the problem. The differences between them are.
SAS brings the three realities together without replacing the existing landscape.
Administration
Requests, relations, assets, licences, tasks and decisions in the systems of record.
System
Accounts, groups, access, tickets, assets and statuses in source and target systems.
Compares realities, exposes differences and orchestrates follow-up.CLOSED CONTROL LOOP
A process is only complete when the outcome is correct.
Do not stop at a successful API call or a closed ticket. SAS reads back reality, compares the outcome and adjusts when something is missing or deviates.
Connect→Execute→Read back→Compare→Resolve exception↺
SAS PROCESS ORCHESTRATOR
One platform for execution, control and orchestration.
Process Orchestrator brings the building blocks together. Capabilities can be used separately, but together they form one manageable process.
Process OrchestratorStarts · routes · monitors · controlsTHE SAME MODEL. A DIFFERENT REALITY.
Anything with policy, records and reality can be brought under control.
From JML request to demonstrably correct access.
Verify during joiner, mover, temporary access and leaver events that access is actually correct.
Explore identity control →AppsLicencesFrom application register to continuous control.
Compare profile, records and technical access and expose licence and governance exceptions.
Explore application control →TECHNOLOGY
Use what is already there.
TOPdesk is a familiar example, not a requirement. SAS connects systems of record and operational systems through APIs and open standards.
START WITH ONE EXCEPTION
Map the process