Troubleshooting

Available ยท 1.0

Choose the component that reports the problem.

Start with the component where the message appears.

Area Troubleshooting page
API calls, sequences, discovery, mappings, paging, or polling the restricted guide
Dataflow designer, sources, validation, conversion, preview, or import the restricted guide
Endpoint access, API keys, methods, key fields, or write results the restricted guide

Before escalating

  1. Copy the exact message.
  2. Note the component, item name, and run time.
  3. Check the relevant run or Messages view.
  4. Confirm whether the issue is repeatable.
  5. Record what changed immediately before the issue started.

For support routes, see Support.

View the current version in the wiki