Scope4mation · Service Automation Suite
SASService Automation Suite
Popular scenario · Intune × TOPdesk

From managed device to accountable company asset.

Intune knows what is technically managed. TOPdesk knows what the organisation records. SAS keeps both worlds in sync and governs what must happen during issue, change and return.

Microsoft×TOPdesk
Colleagues discussing company asset management
Less duplicate workNo manual registration in two worlds.
Faster issueTechnical status and user are processed immediately.
Better controlSee who has which asset and why.
Demonstrable processChanges, exceptions and evidence remain traceable.
One chain

SAS sits between the moments when systems do not quite understand each other.

1 · DiscoverIntune supplies current device and management status.
2 · ValidateSAS verifies identity, ownership and required fields.
3 · RegisterTOPdesk receives the correct asset with relevant context.
4 · Issue or changeAssignment, change and any confirmation are governed.
5 · ControlDashboard and audit trail show differences and exceptions.
What does it deliver?

Savings come from fewer handovers, corrections and uncertainty.

Automatic registrationNew hardware can be registered in the CMDB from a supplier or Intune with controlled validation.
Lifecycle instead of a snapshotJoin, swap, repair, return, wipe and disposal remain part of the same chain.
Answer questions immediatelyWhy does this employee have this laptop, key or phone — and is that still justified?
Evidence for policy and auditAssignments and controls become verifiable without separate spreadsheets.

Indication of manual work

0hours per month
€ 0indicative work value

Illustration based on an internal hourly value of €48. The actual business case depends on process volume, exceptions, corrective work and management costs.

Have one real asset route assessed.

We use your volumes, handover moments and controls for a concrete business case.

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