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Scope4mation · Service Automation Suite
Service Automation Suite

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SAS + TOPdesk →Scenarios →Partners →Customer stories →
SAS for education

Ready for day one. Behind the scenes too.

Connect HR and the student information system to Microsoft, TOPdesk and applications. SAS automates accounts, access and assets and helps process changes and departures reliably.

Students and education staff working together
SASFrom enrolment and onboarding to departure.
Sound familiar?

The same checklists at every intake?

Accounts, groups, Teams, licences and devices must be ready on time. SAS uses source data to start the work and keeps track of changes across systems.

Prepare for intake

Let start dates and profiles determine the accounts and tasks required.

Propagate changes

A different course, department or role leads to the right access.

Handle departure carefully

Include end dates, revocation, licences and returns in one process.

How it comes together

One source change. Every relevant step connected.

HR or the student information system remains authoritative. Together we decide which actions can be automated and where a person must review or add information.

Explore the platform →

Enrolment or HR change

Use the person, course or role, and start and end dates.

Profile and exceptions

Determine accounts, groups, applications and assets.

Microsoft, TOPdesk and applications

Execute system actions and assign work to the right teams.

Feedback and verification

Check what is complete and which exception still needs attention.

SASIntegration, automation and checks in the same process.
Practical applications

Start with the process that needs attention today.

Stichting Cito
From practice

Cito: Outlook Room Booker connected to TOPdesk.

Automation in education goes beyond accounts. This customer story shows a specific integration for bookings.

Read the customer story →
Security & Trust

Keep the agreements in order too.

Discuss access, operations, logging and data processing from the first implementation. The Trust Center provides available documents and a route to further information.

Explore Security & Trust →
AFASYouforceTOPdeskMicrosoft
Start with one process

Which process would you improve before the next intake?

We review one specific process and the systems involved.

Let’s talk