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Customer stories, product developments, partnerships and insights around service automation.
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Latest news and insights
Insights
Why onboarding automation is not yet IAM control
A runbook can create an account. SAS connects policy, execution, verification, recovery and evidence across the complete employee lifecycle.
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Customers
Steltix: from ticket integration to manageable service collaboration
Steltix shows how organisations can automate ticket exchange without giving up their own service desk — and how Collaboration Composer adds control, mapping and safe recovery.
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Insights
From integration to control: why connecting is only the beginning
Customers show the same pattern: value emerges when process, policy, exceptions and execution are governed as one chain.
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Insights
MSPs: doing more with less through service orchestration
Growth does not have to mean more scripts, FTE and operational overhead.
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